General Questions
What is the difference between a CNA and an unlicensed caregiver?
Washington-certified Nursing Assistants (CNAs) have specialized training in medical care, hygiene, and mobility assistance. This ensures a higher standard of safety and reliability for your loved one's daily needs.
How do I schedule a consultation for my family?
We recommend calling our office directly to discuss your care needs. We will work with you to find a time that fits your schedule and begin the process of creating a personalized care plan.
Do you provide skilled nursing services?
Our primary focus is on direct-care assistance. We are currently in the process of expanding our services to include skilled nursing care. Please contact us to learn more about our future offerings.
Where do you provide services in King County?
We serve the entire King County region, including Seattle, Bellevue, Kirkland, Redmond, Bothell, Shoreline, Renton, and Issaquah. We are committed to helping families remain in their own homes.
Care & Logistics FAQ
Are your caregivers licensed?
Yes, all of our direct-care staff are Washington-certified nursing assistants (CNAs) or nursing assistants with certification (NACs). We prioritize professional credentials and clinical expertise to ensure your loved one receives high-quality, reliable care.
Do you accept insurance?
We are currently accepting new clients and are actively working toward Medicaid and insurance contracts. While we are not currently a Medicaid-contracted agency, we are committed to providing transparent billing and accepting all major private insurance plans for our residents.
How do you handle scheduling?
We offer flexible scheduling options to accommodate your family's needs. Our team works closely with you to create a personalized care plan that includes reliable, consistent visits while maintaining the dignity and comfort of your home environment.
What is the process for a consultation?
The process begins with a simple phone call or online request. We will discuss your care needs, schedule a home visit to observe your environment, and develop a customized plan that respects your family's values and your loved one's independence.